Awards

The Digital CX Awards exist to recognise the world’s leading Financial Services Organisations that blend the best technology and innovation with the power of their people to provide a superior customer experience and reinvent their industry.

 

Although there is a vast focus on Digital, these awards will also recognise outstanding Customer Experience across non-digital and physical channels.

 

The Digital CX Awards are for futurist BFSI organisations that apply First Principle Thinking to truly innovate and redefine Financial Services, not just iterate on existing innovation.

 

The world’s leading and most definitive CX awards program exists to recognise cutting-edge Financial Services Organisations that blend the best technology and innovation with the power of their people to provide a superior customer experience.

 

With co-judges from KPMG, EY, PWC, Deloitte, Forrester and other instrumental subject matter experts– endorsement for winners is globally acclaimed.

New Awards Categories for 2022

With the addition of several new awards and a digital flagship category, this is the most up to date awards program reflective of the latest CX transformation in the Financial Services Landscape.

Why Nominate

  • Banks, Insurance and FinTech Organisations that are sincerely putting the customer at the forefront of their business, are those leading the digital evolution, embracing disruption and imbedding themselves into the customer journey.

 

  • These are the players that invest heavily into hyper-personalisation using advanced analytics, create products to meet customers’ burning needs and think intelligently to solve day to day customer pain points

 

  • The best FSI organisations go beyond digitising their existing businesses and into reinventing their entire industry. These are the very organisations the Digital CX Awards 2022 will recognise and commemorate.

SUBMISSION DEADLINE

 

4th March 2022, 18:00 GMT

SUBMISSION DEADLINE

 

The nominations will close on 3rd of February 2021 at 18:00 GMT. The Awards Gala Dinner will take place just after the Digital CX Virtual Summit in Singapore on 30 March 2021.

Awards Agenda 2021

03:00 PM

Chairman’s Opening and Welcome Address

03:05 PM

World CX Leaders Symposium

03:30 PM

Trophy Ceremony Commences

03:35 PM

Strategy Awards | Technology Awards | Omni-channel Awards

04:05 PM

Industry Awards

04:45 PM

Leadership Awards

04:55 PM

Chairman Summation

05:00 PM

End of Awards Gala

Awards

The Digital CX Awards exist to recognise the world’s leading Financial Services Organisations that blend the best technology and innovation with the power of their people to provide a superior customer experience and reinvent their industry.

 

Although there is a vast focus on Digital, these awards will also recognise outstanding Customer Experience across non-digital and physical channels.

 

The Digital CX Awards are for futurist BFSI organisations that apply First Principle Thinking to truly innovate and redefine Financial Services, not just iterate on existing innovation.

 

The world’s leading and most definitive CX awards program exists to recognise cutting-edge Financial Services Organisations that blend the best technology and innovation with the power of their people to provide a superior customer experience.

 

With co-judges from KPMG, EY, PWC, Deloitte, Forrester and other instrumental subject matter experts– endorsement for winners is globally acclaimed.

New Awards Categories for 2022

With the addition of several new awards and a digital flagship category, this is the most up to date awards program reflective of the latest CX transformation in the Financial Services Landscape.

Why Nominate

  • Banks, Insurance and FinTech Organisations that are sincerely putting the customer at the forefront of their business, are those leading the digital evolution, embracing disruption and imbedding themselves into the customer journey.

 

  • These are the players that invest heavily into hyper-personalisation using advanced analytics, create products to meet customers’ burning needs and think intelligently to solve day to day customer pain points

 

  • The best FSI organisations go beyond digitising their existing businesses and into reinventing their entire industry. These are the very organisations the Digital CX Awards 2022 will recognise and commemorate.

SUBMISSION DEADLINE

4th March 2022, 18:00 GMT

Awards

Agenda

2021

03:00 PM

Chairman’s Opening and Welcome Address

03:05 PM

World CX Leaders Symposium

03:30 PM

Trophy Ceremony Commences

03:35 PM

Strategy Awards | Technology Awards | Omni-channel Awards

04:05 PM

Industry Awards

04:45 PM

Leadership Awards

04:55 PM

Chairman Summation

05:00 PM

End of Awards Gala