Awards

The Digital CX Awards exist to recognise the world’s leading Financial Services Organisations that blend the best technology and innovation with the power of their people to provide a superior customer experience and reinvent their industry.

 

Although there is a vast focus on Digital, these awards will also recognise outstanding Customer Experience across non-digital and physical channels.

 

The Digital CX Awards are for futurist BFSI organisations that apply First Principle Thinking to truly innovate and redefine Financial Services, not just iterate on existing innovation.

 

The world’s leading and most definitive CX awards program exists to recognise cutting-edge Financial Services Organisations that blend the best technology and innovation with the power of their people to provide a superior customer experience.

 

With co-judges from KPMG, EY, PWC, Deloitte, Forrester and other instrumental subject matter experts– endorsement for winners is globally acclaimed.

New Awards Categories for 2020

With the addition of several new awards and a digital flagship category, this is the most up to date awards program reflective of the latest CX transformation in the Financial Services Landscape.

Why Nominate

  • Banks, Insurance and FinTech Organisations that are sincerely putting the customer at the forefront of their business, are those leading the digital evolution, embracing disruption and imbedding themselves into the customer journey.

 

  • These are the players that invest heavily into hyper-personalisation using advanced analytics, create products to meet customers’ burning needs and think intelligently to solve day to day customer pain points

 

  • The best FSI organisations go beyond digitising their existing businesses and into reinventing their entire industry. These are the very organisations the Digital CX Awards 2020 will recognise and commemorate.

SUBMISSION DEADLINE

 

The nominations will close on 25th November 2019 at 18:00 GMT. The Awards Gala Dinner will take place just after the Digital CX Summit in Singapore on 11th June 2020.

Awards

The Digital CX Awards exist to recognise the world’s leading Financial Services Organisations that blend the best technology and innovation with the power of their people to provide a superior customer experience and reinvent their industry.

 

Although there is a vast focus on Digital, these awards will also recognise outstanding Customer Experience across non-digital and physical channels.

 

The Digital CX Awards are for futurist BFSI organisations that apply First Principle Thinking to truly innovate and redefine Financial Services, not just iterate on existing innovation.

 

The world’s leading and most definitive CX awards program exists to recognise cutting-edge Financial Services Organisations that blend the best technology and innovation with the power of their people to provide a superior customer experience.

 

With co-judges from KPMG, EY, PWC, Deloitte, Forrester and other instrumental subject matter experts– endorsement for winners is globally acclaimed.

New Awards Categories for 2020

With the addition of several new awards and a digital flagship category, this is the most up to date awards program reflective of the latest CX transformation in the Financial Services Landscape.

Why Nominate

  • Banks, Insurance and FinTech Organisations that are sincerely putting the customer at the forefront of their business, are those leading the digital evolution, embracing disruption and imbedding themselves into the customer journey.

 

  • These are the players that invest heavily into hyper-personalisation using advanced analytics, create products to meet customers’ burning needs and think intelligently to solve day to day customer pain points

 

  • The best FSI organisations go beyond digitising their existing businesses and into reinventing their entire industry. These are the very organisations the Digital CX Awards 2020 will recognise and commemorate.

SUBMISSION DEADLINE

The nominations will close on 25th November 2019 at 18:00 GMT. The Awards Gala Dinner will take place just after the Digital CX Summit in Singapore on 11th June 2020.